Returns & Exchanges

At Eyemart Express, we want you to love your look and see clearly, which is why we offer a 30-day satisfaction guarantee on all eyewear purchases. If you are not completely satisfied with your frames or lenses, you can return or exchange them at any of our retail locations.

Return Process

• 1.
  Gather Your Items

  Locate your original sales receipt and ensure your glasses, protective case, and any cleaning cloths are ready for return.

• 2.
  Visit a Local Store

  Bring your eyewear to any Eyemart Express location within 30 days of purchase for an in-person assessment by our optical experts.

• 3.
  Choose Your Solution

  Work with our stylists to select a new frame for an exchange or request a full refund to your original payment method.

• 4.
  Professional Adjustment

  If choosing an exchange, our on-site lab will prioritize your new prescription or frame fit to ensure your vision is perfect before you leave.